Happiness & Harmony Unisex Black Hoodie

At Happiness & Harmony, we strive to provide you with high-quality products and excellent customer service. However, we understand that there may be instances where you need to return or request a refund for your purchase. Please read our Return and Refund Policy carefully to understand your rights and obligations.

1. Returns:
If you are not entirely satisfied with your purchase, you may request a return within 30 days from the date of delivery. To be eligible for a return, the item must be unused, unwashed, and in the same condition as you received it, with all original tags and packaging.

To initiate a return, please follow these steps:
- Contact our customer support team at support@happinessandharmonylyf.com and provide your order details, reason for the return, and any relevant images if applicable.
- After verifying your request, we will provide you with a return authorization and shipping instructions.

Please note that customers are responsible for the return shipping costs, except in cases where the return is due to a defect or error on our part.

2. Refunds:
Once we receive and inspect the returned item, we will notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method within 5-7 business days.

The refund amount will include the product's original purchase price, excluding any shipping or handling charges, which are non-refundable.

3. Exchanges:
If you received a defective or damaged item and wish to exchange it for the same product, please contact our customer support team within 7 days of delivery. We will assist you in processing the exchange and arrange for the return and replacement of the item.

4. Non-Refundable Items:
Certain items are non-returnable and non-refundable, including:
- Products that have been personalized or customized according to your specifications.
- Items marked as final sale or clearance.

5. Cancellations:
If you wish to cancel an order, please contact us as soon as possible. We will make every effort to accommodate your request, but if the order has already been processed or shipped, we may not be able to cancel it.

6. Lost or Stolen Packages:
We are not responsible for lost or stolen packages after they have been marked as delivered by the shipping carrier. Please ensure you provide accurate shipping information, and consider using a secure delivery address.

This Return and Refund Policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates.

If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team at support@hap/pinessandharmonylyf.com. We are here to help!

Last Updated: 8/3/2023

Thank you for choosing Happiness & Harmony for your apparel needs. We strive to provide a seamless and enjoyable shopping experience for our customers. Please take a moment to review our Shipping Policy to understand our shipping procedures, delivery times, and related information.

1. Processing Time:
Once you place an order, please allow us 1-3 business days to process and prepare your items for shipment. Processing time may vary based on order volume and product availability.

2. Shipping Methods and Carriers:
We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders. The available shipping methods and carriers will be displayed during the checkout process. The options may include standard shipping, expedited shipping, and international shipping (if applicable).

3. Shipping Rates:
Shipping rates are calculated based on various factors, including the destination, shipping method chosen, and the total weight of the package. The exact shipping cost will be displayed at checkout before you finalize your purchase.

4. Delivery Time:
The estimated delivery time depends on the shipping method selected and the destination. Please note that the delivery time provided during checkout is an estimate and not a guaranteed delivery date. Factors such as unforeseen shipping delays or customs processing (for international orders) may impact the actual delivery time.

5. Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your package and estimate the delivery date.

6. Shipping Restrictions:
Please be aware that certain factors may affect shipping eligibility or delivery times, such as public holidays, weather conditions, or other unforeseen circumstances. Additionally, some locations may have limited shipping options or be excluded from our shipping service entirely. If your shipping address falls under such restrictions, we will notify you promptly.

7. International Shipping:
For international orders, please be aware of potential customs fees, taxes, or import duties imposed by your country's customs authorities. These additional charges, if applicable, are the responsibility of the buyer.

8. Undeliverable or Returned Packages:
If a package is deemed undeliverable due to an incorrect or incomplete address provided by the customer, refused delivery, or unclaimed within a specified time frame, we will attempt to contact you to arrange for re-delivery or provide a refund. Please ensure that the shipping address you provide is accurate and complete to avoid any potential delivery issues.

9. Shipping Policy Changes:
We reserve the right to update or modify our Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed of any updates.

If you have any questions or need assistance related to shipping, please don't hesitate to contact our customer support team at support@happinessandharmonylyf.com. We are here to assist you.

Last Updated: 8/3/2023